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website has a critical issue – what to do!?

This is how I approach troubleshooting this sort of thing.

If you cannot log in, go via cpanel

  • rename plugin folders one by one and refresh the site to see if it works. this helps identify which plugin is the culprit
  • check plugin requirements, might need to update php or wordpress version
  • make sure the theme is up to date
  • check error logs
  • turn on the debugger and check that if you can
  • Gemini is your friend

 

 

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );