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Troubleshooting Email Deliverability Issues

Here is an example of Mark troubleshooting an email deliverability issue presented to him by a client’s email.

The video can be viewed by clicking here.

Mark followed that up with this video to the client, offering him the ability to upgrade to WP SMTP Pro. No one assigned blame, yet we offered a solution; that is the important thing to note. Click here to view.

Access Denied Error Message when uploading plugin

Recently I have had two occasions of trying to upload a plugin to WordPress but wasn’t able to because of an error that simply read Access Denied.

The first instance was with a plugin from the Yoothem extensions library. After troubleshooting with RealGeeks, they advised us to deactivate all of our plugins and then try and it worked. Afterwards, we simply were able to activate the plugins after the installation.

The second instance occurred with a paid premium booking plugin and the site was hosted with Hosting Nation this time. Randy asked if I had an Akeeba plugin on the website, to which the reply was yes.

So I turned off the and deleted the Akeeba plugins and then was able to install the plugin, normally.

So, if you ever get the Access Denied error, simply deactivate the two Akeeba plugins, Admin Tools and Akeeba Backup, and then try again. You can activate them after the successful plugin upload.

Update from Randy at Hosting Nation: “You can just disable the UploadShield in it.” 

How to add WMWL footer to website.

Link to How To: https://docs.google.com/document/d/1H1RKiccJ3htR8buPF24iiKcttAwHuObqgITCponONeE/edit?usp=sharing

Introduction

Do not use the image element in Yootheme Pro, as it doesn’t allow for enough variables. Use a text element and add the HTML below.

Instructions

  1. Use a text element in Yootheme Pro.
  2. The code below may have to be adjusted for:
    1. Actual file name/location

    2. <p><img src=”wp-content/uploads/2020/09/logo_horz_blk.svg” alt=”Footer logo for Websites Made With Love in Parksville, BC” width=”180″ title=”Click here to visit Websites Made With Love, a Vancouver Island Web Agency based in Parksville, BC” class=”alignnone size-medium wp-image-30″ target=”_blank” rel=”noopener noreferrer”/></p>

  3. This is better for a few simple reasons:
    1. Can add the rel=”noopener noreferrer” class
    2. Can add the title=”Click here to visit Websites Made With Love, a Vancouver Island Web Agency based in Parksville, BC” class
    3. It just gives us a bit more flexibility using HTML

How to Update Rates Page

Here is an example of how to update the rates on a client’s website.

In this example, the client is Oceanside Physiotherapy and they are editing the rates for their services.

Essentially, you want to follow these quick steps:

  • Login to WordPress and take a fresh backup before making any edits.
  • Find the page where the edits are to be made and navigate to the Yootheme Builder for that page.
  • Hover on the builder live panel to find the elements to edit on the left panel and make your edits, as required.
  • Close the builder, once the edits are complete. (You could even save the revised page layout, if you want, too)
  • Take another backup, after your edits are completed to save your work.

Here is a quick video explainer, as well.

Login to WordPress dashboard will not work

Ensure you have the correct password. Keep login screen open and open a new tab.

Login into Cpanel or FTP.

Go to : public_html/wp-content/plugins

Rename all-in-one-wp-security-and-firewall to all-in-one-wp-security-and-firewallHOLD

login back into the site websitename.ca/wp-admin 

once logged into the Dashboard, Go back to cpanel change all-in-one-wp-security-and-firewallHOLD back to all-in-one-wp-security-and-firewall 

Reactivate the plugin in WordPress.